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Shipping and Returns

Shipping

We offer Free shipping in India. We work with the premier international courier companies like Aramex, Fedex, DTDC, First Flight, Professional & DHL and are capable of shipping to any country worldwide.

Shipping cost outside India is based on the product weight and delivery location. The weight of any product can be found on its detail page.

We use to send an email confirming the shipment of the order being placed, as soon as the items are handed over to the Courier Company. These alert emails will contain the tracking number and Courier Company’s website detail.

Tracking numbers for orders shipped might take around 24 business hours to become active on the courier websites.

VAT & Custom Duties

VAT / Custom Taxes and Import Duties are not in our control. They vary according to the rules of different countries and must be paid directly by the buyer. VAT / Custom Taxes and Import Duties are not included in our ordering process, but may be charged to you by your government.

International customers are responsible for any customs or duty fees levied by their country. We have no control over these charges and cannot predict where they will occur, as policies vary greatly from nation to nation.

They are entirely your responsibility. The courier company may also charge some additional service charges over and above custom duty on case to case basis.


What if any Delays

Time to ship the product mentioned on our website against each item are indicative and approximate values only and sometimes due to situations beyond our control, delays may occur. No refund, returns, replacement & exchange will be entertained for this reason.

If, for any reason, there is going to be a delay in shipping because a item is out of stock or if there is an unusual delay in filling an order, we will notify you by e-mail

Dates for delivery are approximate only and we are not liable for any delay in delivering your order or any part of it. We may choose to deliver your order in separate parts. In some cases we may offer to refund you for unfulfilled part of the order.

Return Policy

grablor.com assures you the best of quality when it comes to our products. However, if you are not satisfied with your purchase for any reason; you may return the product unused, and in the same condition as you received it, in its original packaging within 7 days from the date on which these goods are delivered.

Please note that we are not accepting any returns for customized stitched clothing.

You need to notify us first before returning any product. You may do this through Email Us or Call Us before returning any products. Returns made without notice SHALL NOT qualify for any kind of refund of payments.

You may return the product to us at the below mentioned address:

Prabhu Retails,
702, Sai Sangam, Opp. V-square, 
Sector-15, CBD-Belapur, Navi Mumbai
PIN - 400614
Maharashtra ( INDIA )

Email : info[at]grablor.com

Customer have to bear the shipping costs while returning the products grablor.com never pays the returning shipping cost in any case.

We shall not refund the shipping charges paid by you while purchasing the item.

We shall not refund the customs duties or taxes, if applicable, or paid by you at time of receiving the goods.

At any point of time, the refunds will not exceed the actual value of the goods.

Returns would not be accepted for custom made / stitched clothing, including readymade stitched sarees or sarees stitched with custom blouse. 

Any complaint with regards to the damage or stains or stitching or any other should be reported to us within 24 hrs of the receipt of the products. We may ask for digital picture of the same in order to review the same.

In case of product return, we will issue a refund once we receive the product back at our office.